AI knowledge and agents
Turn your company’s information into answers and useful work. DigiRAG brings knowledge search, configurable agents and workflows together in one platform.
Connect the information your team needs, organise it into datasets and ask questions in natural language. Answers can refer back to the underlying sources, so people can check the context. Access is configured for the users and information involved.
Describe an agent in conversation or use the graphical designer. Give it the agreed knowledge, tools and instructions, then test the workflow with representative examples. Your team can begin with a single task and extend the system as needs develop.
Workflows can use authorised integrations to handle documents, prepare messages or move information between systems. Administrators decide which actions run directly and which require a person’s review. Permissions, triggers and connections are configured for each use case.
Deployment and model choices can be adapted to the project, including private infrastructure and external model providers where appropriate. Processing, data location and available integrations depend on the selected configuration and provider terms.
DigiRAG prepares selected files for retrieval using extraction, OCR where needed and document metadata. Hybrid retrieval combines exact terms with meaning-based search; the model receives relevant passages and can cite their sources. Check important answers against the original and test the languages and document types you use.
Available connectors include selected collaboration, mail, storage, database and business services. Choose resources and filters, then schedule updates at the supported intervals. Reading, indexing and writing back are distinct capabilities: each connection, credential and action needs its own agreed permissions.
Administrators can enable passkeys and define user and resource permissions. Reversible pseudonymisation can replace identifying details with consistent references while the mapping stays in a controlled environment. Configure the full processing path, including any connected tools, before working with sensitive material.
A sole entrepreneur can start with a small set of tasks; larger teams can use separate agents, access roles and datasets. Capacity is sized for the workload. Digitrans can extend integrations, workflows, data handling or interfaces where the standard configuration needs to fit a particular process.
Import business documents or connect selected resources such as SharePoint, OneDrive, Google Drive, mailboxes and other supported services. Configure folders, filters and update schedules for the information you need. PDF processing can combine text extraction and OCR; results depend on document quality and the chosen settings.
Connect a supported mailbox, classify incoming messages and use approved knowledge to prepare an answer or create a task. The Mail workspace brings messages, drafts and outgoing status together. Depending on the workflow, an authorised action can send directly or a person can review and send. Mailbox-provider permissions and configuration still apply.
A configured workflow can take invoices from connected sources, extract fields and flag uncertain or inconsistent information. Results can be prepared in an agreed format, including spreadsheets or CSV, or passed to an accounting workflow through an appropriate integration. Posting, payment and other write actions require their own permissions and controls.
Bring tasks, drafts and shortcuts into a workspace and start agents from a reusable catalogue. The platform can support an individual entrepreneur or a larger organisation, with implementation and capacity planned for the actual workload. APIs and supported MCP connections can extend a workflow to agreed external tools.
Administrators choose available model providers, manage access and configure the resources used by each agent. A local-only dataset policy requires compatible local models for AI processing and excludes that resource from the DigiRAG MCP interface. Review every connected tool and processing path for your requirements.
DigiRAG
Handle recurring messages with an agent that can use your knowledge and the tools you authorise.
Find out more ↗02Give your team a consistent way to find answers and handle repeated customer questions.
Find out more ↗03Connect repetitive decisions and actions across the tools your business already uses.
Find out more ↗04Extract and organise useful information from documents instead of copying it repeatedly.
Find out more ↗05Help visitors find relevant information and direct more complex questions to your team.
Find out more ↗06Make scattered policies, guides and documents easier for authorised colleagues to use.
Find out more ↗07Help new colleagues and HR teams navigate agreed information and routine onboarding steps.
Find out more ↗08Gather the information needed for a quote and help your team prepare a consistent first draft.
Find out more ↗09Organise supplier enquiries and move requests to the right person or next step.
Find out more ↗10Discuss a deployment designed around your infrastructure, data handling and operational requirements.
Find out more ↗11Connect AI workflows to the applications and information that support your day-to-day work.
Find out more ↗BUSINESSAI · LUXEMBOURG
Tell us about the process, its users and the result you need. We will help define a sensible next step.
