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DigiRAG · business workflows

Internal AI knowledge search

Make scattered policies, guides and documents easier for authorised colleagues to use.

Illustrative scenario

A practical starting point

A colleague asks how a process works. DigiRAG searches the permitted material and provides an answer with references that can be checked.

Keep datasets organised and review permissions and source quality as information changes.

What to agree in the implementation

Choose the collections, owners and roles that define who can find each source. Index the agreed files and check that answers point to passages users may inspect. Include questions whose answers are absent, obsolete or ambiguous in the test set; a source citation still requires human assessment of relevance and currency.

What to prepare for a first test

Select a maintained collection, identify its owners and separate public, team and restricted material. Test common questions as well as questions the collection cannot answer.

Decide what happens next

Administrators define the permitted sources, tools and access. Depending on the process, a step can run directly, request a review or pass the case to a person.

Part of the wider platform

Combine this workflow with company knowledge search, other agents and a workspace for tasks and results. Start with one process and expand when it makes sense.

Need a different process? We can also build a tailored solution.

BUSINESSAI · LUXEMBOURG

Which piece of work would you change first?

Tell us about the process, its users and the result you need. We will help define a sensible next step.

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