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Tailored AI development

Custom AI Agents & LLM Systems

When your process needs more than an off-the-shelf product, we design and build AI applications around your information, systems and controls.

AI-generated illustration of connected business workflows.
01

From knowledge retrieval to action

We can combine retrieval, language models, tools and integrations for tasks such as document analysis, assisted decisions and workflow automation. Scope and success criteria are agreed for each project.

02

Define boundaries before deployment

Agree the permitted data, integrations, review points and execution rights. Depending on requirements, components may run in your infrastructure or use external services; model processing and provider terms must be assessed separately.

DigiRAG, custom development or both

DigiRAG provides a configurable knowledge and agent workspace. A custom build can extend it or provide a separate interface, integration or orchestration. The process and operating requirements determine which approach is suitable. Fine-tuning is considered where representative data and evaluation justify it.

Start with a workflow you can evaluate

Examples include triaging service requests, extracting invoice fields, preparing a sales follow-up or researching internal procedures. Define inputs and owners, test representative and difficult cases, and agree how missing data or failed tools are handled. These are illustrative scopes, not customer case studies.

Plan deployment and operations

Assess private or customer infrastructure, approved model APIs or a combined approach. Hosting location and model processing are separate decisions. Agree access, data paths, logs, monitoring, backups, maintenance and support with the people who will operate the system.

Four possible starting points

Illustrative examples. Data access, integrations, review and action permissions are agreed for each project.

Customer requests

Classify a request, look up the permitted policy and prepare a supported response. An exceptional case can go to the responsible team.

Documents and invoices

Collect files from agreed sources, extract the required fields and flag gaps. A scoped connection can pass structured data to the next process.

Sales follow-up

Summarise an enquiry, prepare a quotation brief and, where authorised, update a customer system or route the draft for review.

Knowledge and reporting

Search approved procedures and records, cite relevant passages and assemble a checklist or report for the people who own the decision.

BUSINESSAI · LUXEMBOURG

Which piece of work would you change first?

Tell us about the process, its users and the result you need. We will help define a sensible next step.

Discuss your project