DigiRAG · business workflows
AI for supplier requests
Organise supplier enquiries and move requests to the right person or next step.
Illustrative scenario
A practical starting point
A request is classified, relevant documents are identified and a summary or response draft is prepared for the purchasing team.
Agree supplier-data access, connection permissions and escalation criteria before activation.
What to agree in the implementation
Define which supplier messages and documents are in scope, which fields purchasing needs and where the result should go. Missing attachments and unfamiliar suppliers need an agreed path. A downstream record change or financial action is a separate integration and permission decision, not an automatic consequence of reading an enquiry.
What to prepare for a first test
Gather representative supplier messages and define the fields, documents and routing rules that purchasing needs. Decide how to deal with missing attachments or a new supplier.
Decide what happens next
Administrators define the permitted sources, tools and access. Depending on the process, a step can run directly, request a review or pass the case to a person.
Part of the wider platform
Combine this workflow with company knowledge search, other agents and a workspace for tasks and results. Start with one process and expand when it makes sense.
Need a different process? We can also build a tailored solution.
BUSINESSAI · LUXEMBOURG
Which piece of work would you change first?
Tell us about the process, its users and the result you need. We will help define a sensible next step.